NDIS Support Coordination (Levels 1 & 2)

Support Coordination

Our Support Coordination helps you understand your NDIS plan, connect with the right services, and build the confidence to manage supports independently. We focus on personalised, high‑quality assistance so you can make the most of your funding and reach your goals at your pace.

Level 1 – Support Connection

Short‑term help to understand your plan and start using it. We explain your funding, introduce quality providers, and support you to make bookings so you can begin services with confidence.

Level 2 – Coordination of Supports

Ongoing, hands‑on coordination for more complex needs. We build a strong support network, monitor services, troubleshoot issues, and adapt supports as your goals or circumstances change.

What this includes

Explaining your plan and budget
Exploring provider options and quality checks
Setting up services, agreements and bookings
Problem‑solving barriers and resolving issues
Building skills to self‑manage where appropriate
Preparing for plan reviews with clear reports

How Can We Help You?

Providing guidance and support throughout your NDIS journey
Meeting your goals and achieving the life you choose to make connections that work for you.
Helping you understand the flexibility of your plan and how it will meet your needs.
Encouraging autonomy and opportunities to build your capacity when coordinating your own plan.
Sharing your journey with you, finding your purpose, connecting you with some amazing people!

Supporting your choices.
Helping you understand the details of your plan and what NDIS funded community and mainstream supports you can access.
Providing you guidance at review times and giving you the confidence to own your voice in your planning meetings.
Supporting you throughout the life of your plan and beyond.

Question and Answer

Q: Is i AM Support an NDIS registered provider?

Yes, i AM Support is an NDIS Registered Provider. We went through an independent audit in 2022 and a mid-term audit in 2025, also as well in 2024 to maintain our registration. We can support any focus person, whether you are agency-managed, plan-managed, or self-managed.

Q: What if I already have a Support Coordinator who isn’t really doing a great job for me?

As an NDIS participant, you have full choice and control. If you're not satisfied with your current Support Coordinator, you can try us out and see if we align with your needs. And if we’re not the right fit, you can stop working with us at any time—no notice required.

Q: Does i AM Support offer any other NDIS services?

No. We specialise in providing Level 2 Support Coordination, Level 3 Specialist Support Coordination, Psychological Recovery Coaching Services, and ILO Exploration and Design. We focus solely on these services to ensure high-quality, personalised support.

Q: How does i AM Support approach Support Coordination?

At i AM Support, it’s all about building relationships, and trust, and offering support when life feels overwhelming. We understand that lives can be busy and complex, and our focus is on empowering you with the tools, resources, and information to navigate the supports that suit you best. Our goal is to help you feel confident and in control of your choices, so you can focus on living the life you want, with us there to guide you every step of the way. If something isn’t working, we will help you figure it out. And if we don’t know the answer, we will find someone who does. We prioritise providing personalised Support Coordination to ensure that we meet your individual needs.

Let's Talk

If you have any enquiries or wish to speak with us regarding our services that we offer, please do not hesitate to get in touch with us. We are always available to hear your story and understand your needs.

Get in Touch